The author, a business owner with nearly two decades of experience, notes that AI has significantly contributed to enhancing the learning curve for new employees. Using the latest tools and technology, including AI, to automate routine tasks enables employees to focus on more complex, meaningful work. In the author’s company, AI-powered chatbots are utilized for handling FAQs, freeing the customer service team to focus on more complex issues. AI is also used to personalize training modules based on the employee’s previous experience, making learning more effective.
The author encourages aspiring entrepreneurs to embrace AI, noting that it has made entrepreneurship more accessible. According to the U.S. Chamber of Commerce, 91% of small businesses already using AI believe it will help their business grow.
AI tools, like ChatGPT, can help budding entrepreneurs craft a business plan, acting as writing partners and providing logically-organized templates. They can guide entrepreneurs through necessary steps and questions required for a thorough business plan, such as legal structure and market analysis. AI tools can also help entrepreneurs differentiate their businesses in a crowded market, ensuring no angle is overlooked.
The author emphasizes that continuous learning is now more critical than ever, given AI’s impact on reshaping business operations and consumer behavior.